Privacy Policy

Last Updated: 20-11-2025

Welcome to Vittuz. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or make a purchase from our website.

By accessing or using Vittuz, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect information to provide a smooth, secure, and personalized shopping experience.

a. Personal Information

When you register, place an order, subscribe to our newsletter, or interact with our website, we may collect:

    • Full Name

    • Email Address

    • Phone Number

    • Billing Address

    • Shipping Address

    • Payment Information (processed securely via payment partners)

b. Non-Personal Information

This includes data collected automatically:

    • IP Address

    • Browser type and version

    • Device information

    • Pages viewed

    • Time spent on the site

    • Cookies and tracking technologies

c. Order & Transaction Information

Details about products purchased, order history, cart activity, payment status, etc.

2. How We Use Your Information

We use your information to:

    • Process and deliver your orders

    • Provide tracking, customer service, and support

    • Improve website performance and user experience

    • Personalize product recommendations

    • Send promotional emails, offers, or updates (only if you opt in)

    • Prevent fraud, secure the platform, and comply with legal requirements

3. Cookies & Tracking Technologies

We use cookies to:

    • Keep items in your cart

    • Understand browsing behaviour

    • Provide personalized product suggestions

    • Improve speed and performance

You may choose to disable cookies through your browser settings, but some features may not function correctly.

4. Sharing of Information

We do not sell your personal information.

However, we may share information with trusted third parties for smooth operations:

a. Service Providers

    • Payment gateways (e.g., Razorpay, PayPal, etc.)

    • Shipping & logistics partners

    • Email/SMS notification services

b. Legal Requirements

We may disclose information if required by:

    • Law

    • Court order

    • Government authority

c. Business Transfers

In case of a merger, acquisition, or restructuring, user data may be transferred as part of business continuity.

5. Data Protection & Security

We implement industry-standard security measures to protect your personal data, including:

    • SSL encryption

    • Secure payment processing

    • Restricted data access

    • Regular security audits

However, no online platform can guarantee 100% security.

6. Your Rights

You have the right to:

    • Access the personal data we hold about you

    • Request corrections or updates

    • Request deletion of your account and personal information

    • Opt out of marketing emails at any time

    • Disable cookies via browser settings

To exercise your rights, contact us at support@vittuz.com.

7. Children’s Privacy

Vittuz does not knowingly collect information from individuals under the age of 13. If such data is detected, it will be promptly deleted.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

    • Their content

    • Their privacy practices

    • Any data you provide to them

We recommend reviewing their policies before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site indicates acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

Vittuz – Customer Support
📧 support@vittuz.com
🌐 www.vittuz.com

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